- Retails and
rentals producing one receipt.
- Stock category
codes are User defined and maintained. These are assigned to
the rental and retail stock cards so that they define your
rental and retail business. example "WB"= Wheel Barrel,
"DR"=Drill etc. These category codes are also used by RAPS to analyze
the different areas within your business.
- Fingerprint
customer lookup if required. Just set a switch within RAPS
and load the drivers supplied in the RAPS program folder and
you can be running the inexpensive Microsoft fingerprint
scanner +-$50.00 for the scanner hardware.
- Price codes are
User defined and maintained. These codes are assigned to
rental stock cards making prices changes an easy task.
example change a price code to have a value of 10.00 will
make all rental items with that specific price code to be
charged at 10.00 per rental. No need to change every stock
card.
- Point of sale
hardware equipment is supported by RAPS example: Thermal
receipt printers, cash draw, pole display, web-cam,
fingerprint scanner, Jukebox ...all configurable to add or
exclude.
- Club and
contract hire producing rental voucher.
- Bookings,
reservations, cancellations.
- Late return
control. Highlights days and/or hours late.
- Copy depth
support.
- Sophisticated
customer audit and fraud tracking reports.
- Bar code
printing. Prints bar-coded labels either by Item ID or by
Customer ID.
- Supports wedge
bar code scanner.
- Rental history
is kept for all rental items taken by customer; the period
is only limited by the amount of storage space available on
your computer.
- 26 months
accounting details kept for each customer. That can be
viewed online.
- Customer
accounting i.e. current, thirty-day, sixty-day, ninety-day
and one-twenty-day debit aging control/summary.
- Comprehensive
reversal of transaction function.
- Comprehensive
audit trail with override price indicator.
- Last 30
customers whom to have rental item. This can be used to
identify culprits who damaged rental equipment.
- Comprehensive
help provided with HTML support.
- Customer jpeg
picture/photo support. Up to 5 family member photos
displayed for account. Take photo with just a button press
within RAPS. Utilizes TWAIN Technology.
- System will
warn operator that rental item is booked for the following
day, if applicable. In this way the operator can advise
customer to bring back rental items by 1pm the next day.
- Many
business-supporting reports and other functions that are
easy to use.
- Electronic cash
draw support.
- Customers can
accumulate bonus points for items rented or early returns.
These points can then trigger free rental items at an
accumulation value set by the owner of the rental outlet.
- Alert Operator
if a new customer is being entered with a telephone or ID
number that already exists in the customer database -
minimizes fraud.
- RAPS now has
the ability to generate SMS messages that are sent to
customer Cell/Mobile phones to remind them of reservations
they have made on rental items. Plus SMS management reports
can be sent daily to selected manager cell phones. This
facility has also been expanded to send birthday greetings
and promotional messages.
- Recording and
maintaining of employee records e.g.
Medical aid, Family doctor, Medical alert, Next of
kin, Salary history, Disciplinary actions and Photo of
employee. Best Practices.
- Inventory
control i.e. Bin, Shelf and Position supported for both
Sell-through and rental items. With supporting inventory
control reports.
- Keyword or
phrase search through catalogue that assists the operator to
satisfies customer queries.
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- 15 Years of
daily financial summaries.
- Graphical
online catalogue statistics.
- Graphical
online customer statistics.
- Supports
payments and deposits on account.
- Retail
reordering analysis report.
- Excessive
rental copy depth analysis report.
- Supports retail
stock
sales.
- Actor index
into video catalogue.
- Story line and
synopsis of rental items.
- Telephone index
into customers.
- Alphabetical
index into customers.
- Damage control
of rental catalogue and early warning of suspect customers.
- Analysis of a
title over a 12 month period.
- Environmentally
friendly. Reports can be previewed on screen. You decide
whether printing is required.
- Most popular
and least popular rental report.
- Automated month
end process.
- Photo or
graphics can be associated to rental items.
- Adjustable period-from
and period-to for rentals. For example, 1-day,
2-day, 14-day, etc.
- Allows for
rentals and retail sales on same receipt.
- Customer memos
and remarks.
- Vendor analysis
- system will perform a vendor analysis based on product
performance. Vendor can now make better buying decisions.
- Capture Vendor
details and associate to catalogue
- When viewing
the outstanding rental equipment list on the computer, items
reserved for today will be highlighted. The operator can
start making telephone calls requesting an orderly return of
these items before customers collect their reserved videos.
- Rental
promotions supported. For example, rent two videos and VCR
for 3 days. Also, an override of normal price structures can
be applied for each rental item.
- Late return
fine generator is completely automated and happens in the
background. Can be switched on or off as required.
- Play
movie trailers, MP3,WAV files from catalogue browser or
other multi-media. Soon to be released a customer
workstation based on this principal, maybe allows the
customer to make his own reservations.
- Records family
member responsible for rental items.
- Record
anniversary and birthrates for family members.
- Black
listing bad customers so that system does not allow
transaction processing on marked accounts.
- Pre-emptive
address wizard; management can pre-load apartment blocks,
street, suburb/county and city names that are serviced by
store. These are then utilized by the RAPS system to assist
the operator entering customer address details.
- Browse
rental and retail stock in same window. Stock types
differentiated by color code.
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